In retrospect...

Finally, I've closed an issue that took me several days (and a few nights of troubled sleep) to investigate...

You might think I exaggerate when I say I have trouble sleeping... but I don't. I get that way when there's something I can't finish, I obsessively think about it until I start dreaming about it. I kid you not, thesis issues were resolved because of this 'gift'.

But anyway, it's been a while since I did actual support work... but of course, this was my bread and butter back at the Sunny company. And this SIR made me feel the same frustrations I once had when I was still in Production support... and then when I actually figured out the cause... I felt the same rush of endorphins that I used to feel when closing a difficult request or identifying why my GL was unbalanced or fixing a batch problem at 3 in the morning.

Although I'm not saying I actually want to be back in support... it just makes me think... dev or support, both have their pros and cons. Back when I was in support, I talked with a lot of people, had great working relationships with my users, and learned different tips and techniques from other developers' codes, but there was always the stress, the urgency of things and the frustration of figuring out what went wrong that can take its toll on a person. In dev, I speak to fewer people, but at least I can schedule what needs to be done, and I can have my own approach to development, but it also gets tiring and stressful when deadlines approach and you still haven't figured out how to code a particular functionality or if you're not getting the expected result during testing.

I don't really have a point to make, I just noticed I haven't been updating my blog...so I just started typing the thoughts off the top of my head. All I know is, whatever I do, dev or support, everything is bound to end sometime... like the song in Avenue Q, 'Everything in life is only for now.' :)

Lapit na mag-Pasko...can't wait. :D